Monthly Archives: September 2006

how applications 'talk' to users, especially in messageboxes and other dialogs, sets the tone for an application and colours the user experience.

the first question is usually - who is 'talking' here? the computer, the program, or the developer? sometimes it's hard to tell. for example this message from itunes/windows: "itunes has detected that it is not the default player for audio files." itunes is referring to itself in the third person, as is the norm. this is one source of the confusion that dialogs can cause - generally users will attempt to determine the source of a popup by… Continue reading