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I have been remiss, apologies

It was brought to my notice that I have been very quiet on the Blog front lately, and for that my apologies. I have been very busy with work since the end of November and also with hardware problems that have necessitated the complete re-build of both my laptop and desktop machines within the past month. That, as we all know, is an extremely time-consuming business. What sort of problems you may ask?

Well, the laptop was my own fault – I dropped it! It appeared to be OK but after a couple of weeks, immediately after a Windows Update, the video began to play up. Of course, I suspected a driver conflict with the new “patch” from Microsoft so re-installed the video drivers. No difference! The video was so bad that the only viewable resolution was 1024 x 768 (on a machine which normally runs at 1900 x 1200!). The machine was running XP and I have had problems in the past with XP losing its marbles so, after some thought, I decided to try re-installing XP (I hadn’t Freeman’d the machine in a while so it wasn’t such a bad idea anyway).

Unfortunately after nearly two days re-building the problem was still there. So I now suspected hardware and took it down to my local dealers. They agreed it was probably the controller, and said they’d have to order the part (2/3 days). Well, it was still usable so I took it home and next day it was dead. Totally! So I took it back in to my guys and they opened it up (which they hadn’t done before) and, would you believe it, a connector was loose! They pushed it back on and everything was fine again. Presumably when I dropped it, it worked loose and eventually disconnected totally. So the two day rebuild was technically unnecessary after all, but it was good to have re-built and re-installed everything anyway.

My desktop issue was more serious. I have, for many years, run Norton AntiVirus and although I have, over the past few years, become increasingly dissatisfied both with the quality of the product and the quality of their service, I had a subscription that was valid until March of this year and so had done nothing about it. Suddenly while I was at my very busiest, and for no apparent reason that I could determine, Norton refused to update my Virus Definitions and not because the subscription had expired, but because of some problem with “LiveUpdate”. I really didn’t have time to mess around, so I thought I would just re-install from my original disk.

Wrong! On plugging in the disk, a message popped up saying that the installed version was newer than the original, so either use LiveUpdate to update the existing version (which of course was the problem, I couldn’t) or uninstall the current version first.

Irritating, but reasonable I suppose,  after all you wouldn’t want to trash someone’s virus protection, now would you. Oh, hang on – it already was trashed! Anyway I go to remove the existing installation, and can’t! Norton kept telling me that “installed products are using live update” and wouldn’t un-install. Tried a re-boot, no good, same thing. So I am now in the situation where:

·         My virus protection is out of date because live update has trashed itself somehow

·         I can’t re-install the product because the installed version is newer

·         I can’t un-install the product because live update is “in use”

I tried calling Symantec Technical support. Ha! After 45 minutes on hold I gave up. I have now wasted nearly two hours that I really don’t have to spare. OK, so next I hit the registry and delete all entries I can find for Symantec, Norton, LiveUpdate and so on. Another 2 hours trying to find all the places where Symantec shoves its little tentacles. Finally I have it removed and can delete Norton and all traces of it completely.

As it happens, when I re-formatted my laptop I had bought licenses for AVAST and had installed that on the laptop. So I installed Avast on my desktop too (and so far I have been very happy with it – it costs no more than Norton and seems to be just as good, if not actually better).

Unfortunately in all my registry hacking I must have deleted something that I shouldn’t have because I suddenly found, a day or so later, that Internet Explorer would not allow me to edit a post on the MSDN FoxPro forum. I could create one, but not edit it. On the Foxite forum everything worked except the automated insertion of formatting tags. I really didn’t have time for this so I just installed FireFox and went on working.

Then the other day I wanted to uninstall a COM component, so I opened Add/Remove programs to be confronted with an empty screen! Whoops, looks like I clobbered another registry entry. I tried using the Win2K Repair factility to fix this problem. No good! After another hour or so messing around I gave up. I don’t know what the “repair” option is supposed to do, but it certainly doesn’t fix missing registry keys. The machine would simply have to be re-built.

That had to wait till last week when I finally had a couple of quiet days and could re-build the entire machine from scratch with Windows 2000, Avast and IE6 (Although I liked FireFox, and especially the tabbed browsing, too many sites do not support it properly and I really didn’t want to be bothered with running and maintaining two browsers).

So now you know why things have been quiet here. Now I will have some more time (though of course, I am now looking for new work too) and I will try to resume my Blog postings on a more regular basis.

 

Published Tuesday, February 14, 2006 1:20 PM by andykr
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Comments

# re: I have been remiss, apologies

Tuesday, February 14, 2006 6:51 PM by Dale
Hey, Andy, as they say when misfortunes visit you they come in legion, ey!

For my two cents worth, I don't install NAV or any other anti-virus for that matter. They are pain in the a$$ since they tend to drag your computer operation down (i.e. they scan almost if not all files being opened, incompatibility issues to other drivers, etc.) Besides, this multi-billion dollar (anti)-virus/worm business is a scam since they will try to chain your nose once you subscribed to their services. When and how this virus/anti-virus thing will end? Come to think of it!

So what I do to survive the daily onslaught of worms & viruses? I activate the firewall for both my laptop and my desktop computers AND, nobody can touch my laptop and my desktop except me. I provide another desktop for everybody's use at home where I partitioned the hard disk at least into two and let everybody knows that all necessary documents must be stored in the non-bootable partition. Go ahead, let all the worms and viruses come in. I can simply Freeman'd the bootable partition whenever I have the luxury of time. :D

# re: I have been remiss, apologies

Tuesday, February 14, 2006 8:44 PM by Steven Black
Hi Andy, a couple of ideas that might help next time.
1) Run, don't walk, to SysInternals.COM and get "Autoruns" and "Process Explorer". The first breaks down and displays to you everything that auto-runs when you boot (registry, startup folders, IE addons, explorer addons, etc), and the second is a fine replacement for Task Manager that is very useful in determining what's running, what it uses, and it makes quick work of stopping and unloading things. 2) I love the IE addon for FireFox. It allows you to open any page in IE with just a right click in FireFox. You can also mark pages or domains to always open in IE.

# re: I have been remiss, apologies

Wednesday, February 15, 2006 12:44 PM by andykr@tightlinecomputers.com
Thanks for the tips Steve. I'll try those right away - especially the IE Addon for FireFox.

# re: I have been remiss, apologies

Friday, February 24, 2006 9:49 AM by Nathan Davies
Andy,

I must say I was a little amused.  Only because I know how frustrating this situation is.  Just recently my work PC died, failed to boot unless I was holding the CD drive and the draw was open.  Then if the draw closed the thing reset itself.  I did the only sensible thing under these conditions.  I ordered a new computer!  

I know what you mean about fireFox and its tabbed browsing but this is now available in IE.  If you download the desktop search, a useful utility in itself, it allows tabbed browsing in IE!  I think this has resolved some site compatibility issues but not all.

My tip for next time, as everyone seems to have one, is if in doubt, throw it out!

# re: I have been remiss, apologies

Tuesday, March 07, 2006 5:18 AM by Hans Remiens
Hi Andy,

Faster than Firefox, Tabbed browsing, Built in RSS/ATOM reader...you might like to try (Free)
AVANT browser at http://www.avantbrowser.com/

What do you think?

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